Just like the little green guys in Fraggle Rock. So cute!

“…[D]esign must deliver results. Designers must also accept that if they don’t, they’re not actually designing well; in technology, at least, the subjective artistry of design is mirrored by the objective finality of use data. A “great” design which produces bad outcomes —low engagement, little utility, few downloads, indifference on the part of the target market— should be regarded as a failure.”

– Mills Baker

“Sometimes I’ll be walking her through some sort of interface over the phone and I’ll tell her to delete a file, only to realize that “Delete” is an icon. I’ll have to tell her at that point to search for some icon that looks like a trash can or an “X” or something. I’ve heard her say something genius after finding it like “Why doesn’t it just say ‘Delete’?”.”

– Tony Gines

“You’ll come to appreciate that it can be better to help others reach the right outcomes themselves than do it yourself. That, of course, is what we call leadership.”

Cennydd Bowles

“Everyone in a company should have empathy and practice design regardless of their title. Design can no longer be just be an outsourced add-on, limited to putting “lipstick on a pig.” Tech moves too fast for such short-sighted design thinking; it won’t be a lasting advantage.”

Enrique Allen

“I want to be the line, and I want to mess with that line, because that line is a total fabrication.”

Frank Chimero

Designing in the Browser Faster »

Tips for Mobile Design by @lukew (with images, tweets) · bombayhustle »

Lot’s of great bite-sized chunks of advice for designing mobile-friendly forms.