“In rural, tribal societies with no technology, people move on average at three miles per hour because they are walking everywhere. In most developed countries, if you add up the costs of driving a car, the time you spend earning that money and the time you spend in traffic, it has been estimated that we, too, move at about 3 miles per hour!”– Jeff Speck
“HAL 9000, were it a Mac, would report: “Can’t open the pod bay door because this mission can’t be jeopardized.” Or: “The door ‘Pod Bay’ can’t be opened because it would jeopardize this mission. Try the emergency airlock.””– Brent Simmons
“One thing error messages never say is sorry. They’re just reporting, and they respect you enough to know you want the facts, clearly expressed, and don’t need to be apologized-to by a machine.”– Brent Simmons
“Research provides the inspiration, guidance, and validation we need to design great products. From the personal (like interviewing users) to the analytical (like metrics) there’s a continuum of research skills that are essential for design teams. The most effective companies integrate this discipline into their culture and make research a habit.”– John Zeratsky
[via an interview with Chrys Bader about Secret’s design principles]
Why frameworks are actually pretty great
Every once in a while I hear someone complain about the visual homogenization of the web, and front-end frameworks often get the brunt of the attack. This visual sameness isn’t necessarily a bad thing.
It only took me about two years to figure out how to word this.
“…[D]esign must deliver results. Designers must also accept that if they don’t, they’re not actually designing well; in technology, at least, the subjective artistry of design is mirrored by the objective finality of use data. A “great” design which produces bad outcomes —low engagement, little utility, few downloads, indifference on the part of the target market— should be regarded as a failure.”– Mills Baker
“Sometimes I’ll be walking her through some sort of interface over the phone and I’ll tell her to delete a file, only to realize that “Delete” is an icon. I’ll have to tell her at that point to search for some icon that looks like a trash can or an “X” or something. I’ve heard her say something genius after finding it like “Why doesn’t it just say ‘Delete’?”.”– Tony Gines